Symantec Antivirus

About 5 day ago I discovered that I could not longer run a disk scan on Windows XP Pro using Symantec Corparate Antivirus. Realtime scanning and all other services worked fine. The error displayed was.

Could not start scan. Scan engine returned error 0x20000058.

Rebooting the system didnot fix the problem. A little research and a temporary solution has been found Click Here to go to Symantecs support pages on this problem.

In my case a temporary solution was very simple all I had to do was to stop the
Symantec Antivirus Service and then restart it.

And for the current logon scanning of disks now works.

Having tried everything listed on the help pages at Symantec I decided to call there technical support. After an hour or so of going over everthing I had already done once from the web site I was informed that the best way fix the problem was to update the software to version 10.
So now I have downloaded all the required files and will update the software later today. I believe this is a cop out by Symantec but we will see what happens.

I will post to inform you if this works.

Thankyou for reading CU Later ;)